Tax-Free & Special Discount Coupon (Tax-Free + 8% OFF)

How to Use Joshin's Tax-Free Coupon 1. Choose your products and proceed to the register. Select the products you wish to purchase in the store and come to the nearest register. *If you are purchasing large or high-priced items, please inform the sales staff for a smoother process. 2. Present the required documents and coupon for tax exemption. Before payment, please show the staff your original passport and this coupon screen, which are necessary for the tax exemption procedure. 3. Confirm the usage conditions. - Some products are excluded from discounts, including Apple products, imported watches, all TV games (hardware, software, accessories), PC parts, DJI products, specified Panasonic and Hitachi products, and other designated items. - The coupon is valid only at the specified stores. - Cannot be combined with other discount coupons. - Usage conditions may change without notice. - For details, please contact the store staff. 4. Payment and product collection. Please pay the amount after applying the tax exemption (10%) and coupon discount (8% OFF). Confirm the final amount presented by the staff. *If you purchase consumables (food, cosmetics, pharmaceuticals, etc.), they will be packed in a special bag that cannot be opened until you leave Japan. Frequently Asked Questions (FAQ) Q. Does the discount rate of the coupon vary by product? A. The basic discount is 8%. However, some products are excluded. Q. Are there products that are not eligible for the coupon discount? A. Yes. Excluded products include Apple products, imported watches, all TV games (hardware, software, accessories), PC parts, DJI products, specified Panasonic and Hitachi products, and other designated items. Q. Can I use the purchased electronics overseas? A. Products designed for Japan (100V) require a transformer for use overseas. Some stores also offer products compatible with global voltage (e.g., 100V-240V). Please inquire with the staff for details. Q. Is there a manufacturer warranty for overseas use? A. Generally, the manufacturer warranty for products intended for Japan is only valid within Japan. Q. What is the minimum purchase amount to receive tax exemption? A. A minimum of 5,000 yen per transaction is required for tax exemption. The amount refers to the total after applying the 10% tax exemption and 8% coupon discount. Q. Can this coupon be used multiple times? A. Yes. You can use it as many times as you like. Q. Can I use a copy or photo of my passport for tax exemption? A. No. The original passport must be presented for tax exemption procedures. Copies or smartphone photos are not acceptable. Additionally, we may need to verify the entry stamp if necessary. Q. Can I use consumables like pharmaceuticals or cosmetics during my stay in Japan? A. No. Consumables purchased tax-free (food, cosmetics, pharmaceuticals, etc.) cannot be opened or used until you leave Japan. They will be sealed in a designated tax-free bag, so please take them to customs without opening. If opened, you may be taxed upon departure. Q. Can I have the purchased items delivered to the airport or hotel? A. Delivery availability varies by store, product, and destination. Some stores offer paid delivery to hotels, but airport delivery is not available. We generally recommend taking your purchases home, so please consult the staff before purchasing if you wish for delivery. Q. What payment methods are accepted? A. In addition to cash (Japanese yen), you can use credit cards such as VISA, Mastercard, JCB, Amex, UnionPay, and QR payments like Alipay and WeChat Pay. Q. At which Joshin stores can I use this coupon? A. This coupon is valid only at the following five stores: Joshin Nipponbashi Store, Joshin Super Kids Land Main Store, Joshin Super Kids Land Osu Store, Joshin Outlet Kujo Karasuma Store, and Joshin Minoh Q's Mall Store.